Binomo FAQ - Binomo Zimbabwe

General Mibvunzo

Chii chinonzi verification? Nei ndichichida?

Verification chiratidzo chekuzivikanwa kwako uye nzira dzekubhadhara (semuenzaniso, makadhi ekubhangi). Kuongororwa kwemushandisi kunodiwa nevamiriri vemusika wezvemari uye vanopa masevhisi ekubhadhara. Iyi ndiyo yakajairika maitiro ese ekutengesa mapuratifomu anoshandiswa. Wese mutengesi weBinomo achakumbirwa kuti aende kuburikidza nekusimbisa pane imwe nguva. Mushure maizvozvi, kubviswa kwemari kucharambidzwa, kusvikira mutengesi asimbiswa.

Kunze kwekuve chinhu chinoteedzerwa nemutemo, verification inobatsirawo kuchengetedza mari yako . Kana iyo account ikabiwa, vashandisi vakasimbiswa vane mukana wekudzoserwa mari dzavo.

Unogona kuwana ruzivo ruzere maererano nekusimbisa mushandisi muChibvumirano cheMutengi, ndima 4 ne5.

Ndirini pandichakwanisa kubvisa mari?

Iwe unogona kubvisa pakarepo mushure mekuita kwekuongorora. Iyo yekusimbisa maitiro kazhinji inotora isingasviki maminetsi gumi. Chikumbiro chekubvisa chichagadziriswa neBinomo mukati me3 mazuva ekushanda. Zuva chairo uye nguva yauchagamuchira mari zvinoenderana neanobhadhara sevhisi.

Kuongorora kunotora nguva yakadii?

Kuongorora account yako kunotitorera isingasviki maminetsi gumi.

Pane mashoma mashoma mashoma apo magwaro haagone kusimbiswa otomatiki, uye tinoaongorora nemaoko. Mumamiriro ezvinhu aya, nguva yekuongorora inogona kuwedzerwa kusvika kumazuva manomwe ebhizinesi.
Iwe unogona kuita madhipoziti uye kutengeserana uchimirira, asi haugone kubvisa mari kudzamara ongororo yapera.

Ndinopasa sei ongororo?

Mushure mekunge wagamuchira chikumbiro chekuongorora kuti ubudirire kupasa ongororo uchada:

• Mufananidzo wepasipoti yako, kadhi reID, kana rezinesi rekutyaira, kumberi nekumashure mativi (Kana gwaro racho rakapetwa kaviri). Mhando dzemagwaro dzinogona kusiyana nenyika, tarisa magwaro akazara.
• Mapikicha emakadhi ekubhangi awaisiisa (kumberi chete).
• Mufananidzo webhengi (yemakadhi asiri emunhu chete).

Cherechedza . Ita shuwa kuti zvinyorwa zvichave zvinoshanda kweinenge mwedzi kubva pazuva rekurodha (kune vagari veIndonesia neBrazil kurongeka hakuna basa). Zita rako rakazara, nhamba, mazuva, uye makona ese egwaro rako anofanira kuoneka. Isu tinotambira magwaro mune anotevera mafomati: jpg, png, pdf.

Kana mapepa ako ese agadzirira, pane 4 matanho ekupedzisa:


1) Identity verification.

Kuti upfuure danho iri, unofanirwa:

• Isa mafoto echitupa chako, kumberi nekumashure mativi.

Cherechedza . Refer to Ndinosimbisa sei chitupa changu ? kuti uwane mirayiridzo yakazara.

2) Kusimbisa nzira yekubhadhara.

Kana wakashandisa makadhi ekubhangi kuisa kana kubvisa mari, tinokukumbira kuti uzviratidze. Kuti aite izvi, unofanira:

• rodha mufananidzo wekadhi rebhangi rawaimboisa, kumberi chete;
• rodha mufananidzo wesitetimendi yekubhangi (yemakadhi asiri emunhu chete).

Cherechedza . Kuti uwane mirairo yakadzama, tarisa kune Maitiro ekusimbisa kadhi rekubhangi ? uye Nzira yekuona sei kadhi rebhangi risiri remunhu? zvinyorwa.

3) Mirira kusvika isu taongorora magwaro ako, kazhinji zvinotora isu asingasviki maminetsi gumi.

4) Kana wapedza, iwe unowana email yekusimbisa uye pop-up chiziviso uye unokwanisa kubvisa mari. Ndizvozvo, iwe uri akavimbiswa Binomo mutengesi!

Ndinofanira kutsigira pakunyoresa here?

Hapana chinodiwa kuti uone pakunyoresa, iwe unongoda kusimbisa email yako. Verification inongoitika otomatiki uye inowanzokumbirwa paunobvisa mari kubva kuBinomo account yako. Kana kuongororwa kwakumbirwa, iwe unowana chiziviso che pop-up, uye chinhu che "Verification" chinobuda pamenu.

Ndinogona here kutengesa pasina kusimbiswa?

Iwe wakasununguka kuisa, kutengesa, uye kubvisa mari kudzamara kuongororwa kwakumbirwa. Verification inowanzotangwa paunobvisa mari kubva kuaccount yako. Kana uchinge wagamuchira pop-up chiziviso ichikukumbira kuti uone iyo account, kubvisa kunorambidzwa, asi wakasununguka kutengesa. Pass verification kuti ukwanise kubvisa zvakare.

Nhau dzakanaka ndedzekuti, kazhinji zvinotitorera isingasviki maminetsi gumi kuti tione mushandisi.

Identity verification

Ndinosimbisa sei chitupa changu?

Kana kuongororwa kwakumbirwa, iwe unowana chiziviso che pop-up, uye chinhu che "Verification" chinobuda pamenu. Kuti uone kuzivikanwa kwako, unofanirwa kutevedzera nhanho idzi:

1) Tinya pakanzi “Simbisa” muchiziviso chinobuda.

2) Kana kuti tinya pamufananidzo wako kuti uvhure menyu.

3) Dzvanya pa "Verify" bhatani kana sarudza "Verification" kubva kumenyu.

4) Iwe unozoendeswa kune "Verification" peji ine rondedzero yezvinyorwa zvese kuti uone. Chekutanga, unozofanirwa kuona kuti ndiwe ani. Kuti uite kudaro, tinya bhatani rekuti "Verify" padivi pe "ID Card".

5) Usati watanga kuongorora, maka mabhokisi uye baya "Next".

6) Sarudza nyika yekuburitswa kwemagwaro ako mune yekudonha-pasi menyu, wobva wasarudza rudzi rwegwaro. Dzvanya "Next".
Cherechedza. Tinotambira mapasipoti, zvitupa, uye marezinesi ekutyaira. Mhando dzemagwaro dzinogona kusiyana nenyika, tarisa magwaro akazara.

7) Isa gwaro rawakasarudza. First front side, then – back (Kana gwaro racho rine mativi maviri). Isu tinotambira magwaro mune anotevera mafomati: jpg, png, pdf.

Ita shuwa kuti gwaro rako ndeiyi:

• Inoshanda kweinenge mwedzi mumwechete kubva pazuva rekurodha (kune vagari vemuIndonesia neBrazil kurongeka hakuna basa).
• Zviri nyore kuverenga: zita rako rakazara, nhamba, uye misi zvakajeka. Makona mana ese egwaro anofanira kuonekwa.

Kana wangoisa mativi ese egwaro rako, tinya "Next".

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8) Kana zvichidikanwa, dzvanya “Edit” kuti uise rimwe gwaro usati watumira. Sezvo wagadzirira, tinya "Next" kuendesa magwaro.

9) Zvinyorwa zvako zvakaendeswa zvinobudirira. Dzvanya "OK" kuti udzokere ku "Verification" peji.

10) Mamiriro ekusimbisa ID yako achachinja kuita "Pending". Zvinogona kutora maminetsi anosvika gumi kuti aone kuti ndiani.

11) Kana chitupa chako chasimbiswa, chimiro chinoshanduka kuita "Zvaitwa", uye unogona kutanga kuongorora nzira dzekubhadhara.

Kuti udzidze zvakawanda pamusoro pekuongorora nzira dzekubhadhara, ndapota tarisa kune Maitiro ekusimbisa kadhi rekubhangi? uye Nzira yekuona sei kadhi rebhangi risiri remunhu? zvinyorwa.

12) Kana pasina chikonzero chekusimbisa nzira dzekubhadhara, iwe unowana iyo "Verified" mamiriro ipapo ipapo. Iwe zvakare uchakwanisa kubvisa mari zvakare.

Ndinogona kutengesa kana Ndiri mudiki?

Iwe unofanirwa kunge uri wezera repamutemo kuti utengese paBinomo papuratifomu. Zvinotaurwa zvakare mundima 4.3 yeChibvumirano cheMutengi. Kuti uwane rumwe ruzivo nerubatsiro, ndapota taura nesu pa [email protected] kana mune yekurarama chat

Sei ndichifanira kuongorora nhamba yangu yefoni?

Haufanire kudaro, asi kuongorora nhamba yako yefoni kunotibatsira kuona kuchengetedzwa kweakaundi yako nemari. Zvichakurumidza uye zviri nyore kudzoreredza kupinda kana ukarasikirwa nepassword yako kana kubiwa. Iwe zvakare uchange uchiwana zvigadziriso pakusimudzira kwedu uye mabhonasi pamberi peumwe neumwe. Vatengesi veVIP vanowana maneja wega mushure mekusimbisa nhamba yefoni.

Iwe uchawana pop-up chiziviso ichikukurudzira kuti uise nhamba yefoni. Inogona zvakare kutsanangurwa pachine nguva mune yako profil.

Payment Methods Verification

Nzira yekusimbisa kadhi rebhangi?

Kana kuongororwa kwakumbirwa, iwe unowana chiziviso che pop-up, uye chinhu che "Verification" chinobuda pamenu.
Cherechedza . Kuti uone nzira yekubhadhara, unofanira kutanga waona kuti ndiwe ani. Ndokumbira utarise kuna Ini ndinosimbisa sei chitupa changu? pamusoro
Kana chitupa chako chasimbiswa, unogona kutanga kuongorora makadhi ako ekubhangi.

Kuti uone kadhi rekubhangi, unofanirwa kutevedzera aya matanho:

1) Tinya pamufananidzo wako kuti uvhure menyu.

2) Dzvanya pabhatani rekuti "Verify" kana sarudza "Verification" kubva kumenyu.

3) Iwe unozoendeswa kune "Verification" peji ine runyorwa rwese asina kusimbiswa nzira dzekubhadhara. Sarudza nzira yekubhadhara yaungada kutanga nayo wodzvanya "Verify".

4) Isa mufananidzo wekadhi rako rekubhangi, kumberi chete, kuitira kuti zita remuridzi wemakadhi, nhamba yekadhi, uye zuva rekupera zvionekwe. Isu tinogamuchira mafoto mune anotevera mafomati: jpg, png, pdf. Dzvanya "Next".

5) Mufananidzo wako watumirwa zvinobudirira. Dzvanya "OK" kuti udzokere ku "Verification" peji.

6) Mamiriro ekuongorora kadhi rebhangi achachinja kuita "Pending". Zvinogona kutora kusvika maminetsi gumi kuratidza kadhi rekubhangi.
Iwe unofanirwa kuona ese edzi nzira dzekubhadhara pane iyo rondedzero kuti upedze ongororo.

7) Kana kuongororwa kwapera, iwe unowana chiziviso, uye chimiro chako chinoshanduka kuita "Verified". Iwe zvakare uchakwanisa kubvisa mari zvakare.

Nzira yekusimbisa kadhi rebhangi risiri remunhu?

Kana kuongororwa kwakumbirwa, iwe unowana chiziviso che pop-up, uye chinhu che "Verification" chinobuda pamenu.
Cherechedza . Kuti uone nzira yekubhadhara, unofanira kutanga waona kuti ndiwe ani. Ndokumbira utarise kune Ndingasimbisa sei chitupa changu? pamusoro

Kana chitupa chako changosimbiswa, unogona kutanga kuongorora makadhi ako ekubhangi.
Kuti uone kadhi rekubhangi risiri rako pachako, unofanirwa kutevedzera matanho aya:

1) Tinya pamufananidzo wako kuti uvhure menyu.

2) Dzvanya pabhatani rekuti "Verify" kana sarudza "Verification" kubva kumenyu.

3) Iwe unozoendeswa kune "Verification" peji ine runyorwa rwese asina kusimbiswa nzira dzekubhadhara. Sarudza nzira yekubhadhara yaungada kutanga nayo wodzvanya "Verify".

4) Isa mufananidzo wekadhi rako rebhangi, kumberi chete, kuitira kuti nhamba yekadhi uye zuva rekupera zvionekwe. Uye mufananidzo webhengi statement ine chitambi, zuva rekuburitswa, uye zita rako rinoonekwa. Gwaro harifanire kunge rakakura kudarika mwedzi 3. Tinotambira mafoto mumhando dzinotevera: jpg, png, pdf. Dzvanya "Next".

5) Zvinyorwa zvako zvakaendeswa zvinobudirira. Dzvanya "OK" kuti udzokere ku "Verification" peji.

6) Mamiriro ekusimbisa kadhi rako rebhangi achachinja kuita "Pending". Zvinogona kutora kusvika maminetsi gumi kuratidza kadhi rekubhangi.
Iwe unofanirwa kuona ese edzi nzira dzekubhadhara pane iyo rondedzero kuti upedze ongororo.

7) Kana kuongororwa kwapera, iwe unowana chiziviso, uye chimiro chako chinoshanduka kuita "Verified". Iwe zvakare uchakwanisa kubvisa mari zvakare.

Ndinokwanisa here kuona kadhi risiri rangu?

Kushandisa kubhadhara kunoreva kuti uri wevatatu kukwereta account yako yeBinomo kunorambidzwa ne clause 5.3 yeClient Agreement. Kuti uwane rumwe ruzivo nerubatsiro, ndapota taura nesu pa [email protected] kana mune yekurarama chat.

Nzira yekuona sei e-wallet?

Tumira rimwe remagwaro aya ku [email protected]:

• Screenshot kubva papeji inotsanangura ruzivo rwemuridzi: nhamba yewallet uye zita remuridzi zvinofanirwa kuoneka.
• Screenshot ine ruzivo rwechizvino chekutengeserana kuBinomo: zuva, mari yekutengeserana, nhamba yechikwama kana zita remuridzi.

Zvakakosha ! Zvinyorwa zvinofanirwa kutumirwa kubva kune email yawakatsanangura pakunyoresa. Iwe unogona zvakare kuvabatanidza kune meseji mune yerutsigiro chat. Tinotambira magwaro ari mumafomu anotevera: .pdf, .jpg, .png, .bmp.

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Nzira yekusimbisa sei Virtual Bank Card?

Kana kuongororwa kwakumbirwa, iwe unowana chiziviso che pop-up, uye chinhu che "Verification" chinobuda pamenu.

Cherechedza. Kuti uone nzira yekubhadhara, unofanira kutanga waona kuti ndiwe ani. Ndokumbira utarise kuna Ini ndinosimbisa sei chitupa changu? kumusoro.
Kana chitupa chako chasimbiswa, unogona kutanga kuongorora makadhi ako ekubhangi.

Kuti uone kadhi rebhangi chairo, unozofanirwa kutevedzera aya matanho:

1) Dzvanya pamufananidzo wako kuti uvhure menyu.

2) Dzvanya pabhatani rekuti "Verify" kana sarudza "Verification" kubva kumenyu.

3) Iwe unozoendeswa kune "Verification" peji ine runyorwa rwese asina kusimbiswa nzira dzekubhadhara. Sarudza yako chaiyo kadhi rebhangi uye tinya "Verify".

4) Isa mufananidzo weiyo chaiyo bhangi kadhi. Ita shuwa kuti yekutanga 6 uye yekupedzisira manhamba enhamba yekadhi, zuva rekupera, uye zita remuridzi wemakadhi zvinoonekwa uye zviri nyore kuverenga. Isu tinogamuchira skrini mune anotevera mafomati: jpg, png, pdf. Dzvanya "Next".

5) Screenshot yako yatumirwa zvinobudirira. Dzvanya "OK" kuti udzokere ku "Verification" peji.

6) Virtual bank card verification status ichachinja kuita "Pending". Zvinogona kutora kusvika maminetsi gumi kuratidza kadhi rekubhangi. Iwe unofanirwa kuona ese edzi nzira dzekubhadhara pane iyo rondedzero kuti upedze ongororo.

7) Kana kuongororwa kwapera, iwe unowana chiziviso, uye chimiro chako chinoshanduka kuita "Verified". Iwe zvakare uchakwanisa kubvisa mari zvakare.

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Kuchengetedza uye Kugadzirisa Matambudziko

Kwakachengeteka here kukutumira data rangu rakavandika?

Mhinduro pfupi: hongu, ndizvo. Hezvino izvo zvatinoita kuti tive nechokwadi chekuchengetedza data rako.

1. Ruzivo rwako rwese rwakachengetwa mune yakavanzika fomati pamaseva. Aya maseva anochengetwa kunzvimbo dzedata zvinoenderana neTIA-942 uye PCI DSS - kuchengetedzwa kwenyika dzese.
2. Nzvimbo dzedata dzinodzivirirwa zvehunyanzvi uye dzinochengetedzwa mumuviri nguva dzese nevashandi vekuchengetedza vakanyatsoongororwa.
3. Ruzivo rwese rwunotamiswa kuburikidza nechiteshi chakachengetedzwa chine cryptographic encryption. Paunorodha chero mafoto emunhu, mari yekubhadhara, nezvimwewo, sevhisi inozvivanza kana kudzima chikamu chezviratidzo (semuenzaniso, madhijiti matanhatu epakati pakadhi rako rekubhadhara). Kunyangwe kana matsotsi akaedza kutora ruzivo rwako, vanongowana maencoded zviratidzo zvisina basa pasina kiyi.
4. Decryption makiyi anochengetwa akaparadzana kubva kuruzivo chairwo, saka vanhu vane chinangwa chekupara mhosva havawane mukana kune yako yakavanzika data.

Isu takava nechokwadi chekuti zvese zvemunhu hazvigovaniswe nemamwe mapato kana kushandiswa kune zveumwe munhu. Iwe unogona zvakare kutarisa kune yedu Yakavanzika Policy kuti uwane tsanangudzo yakazara yemabatiro atinoita ese akavanzika data

Sei ndakumbirwa kuti ndipase verification zvakare?

Unogona kukumbirwa kuti utarise zvakare mushure mekunge washandisa nzira itsva yekubhadhara kuisa. Maererano nemutemo, nzira yese yekubhadhara yaunoshandisa paBinomo yekutengesa papuratifomu inofanira kusimbiswa. Izvi zvinoshanda zvose kudhipoziti uye kubvisa.

Cherechedza . Kurambira nenzira dzekubhadhara dzawakatoshandisa uye nekuona kuti zvichakuchengetedza kubva pakuita ongororo zvakare.

Tinokumbirawo kuongororwazve kana magwaro akasimbiswa ave kuda kupera.

Muzviitiko zvisingawanzoitiki, tinogona kukukumbira kuti utarise zvakare chitupa chako, email, kana imwe data rako pachako. Kazhinji, zvinoitika kana mutemo washandurwa, kana sechikamu chemabasa ekurwisa hutsotsi.

Sei mapepa angu akarambwa?

Kana magwaro ako akasapfuura kuongororwa, anopihwa imwe yeaya mastatus:

• Edza zvakare.
• Zvakaramba.

Kana ukaona mamiriro ekuti “ Edzazve” , tevera matanho aya kuti uone chikonzero chakaita kuti gwaro rako

risatambirwe: 1. Tinya “Edza zvakare” papeji yekuongorora.

2. Chikonzero charambwa gwaro rako chichatsanangurwa, semumuenzaniso uri pasi apa. Ita shuwa kugadzirisa dambudziko uye wobva wadzvanya bhatani rekuti "Rodha nyowani" kuti uise gwaro rako zvakare.

Cherechedza . Kazhinji, magwaro anorambwa nekuti haazadzise zvese zvinodiwa. Usati waisa zvakare, ita shuwa kuti mufananidzo wauri kutumira wakajeka uye wakajeka, makona ese egwaro rako ari kuoneka, uye zita rako rizere, nhamba, nemazuva zviri nyore kuverenga.

Kana imwe yemagwaro ako ikawana iyo "Yakaramba" chimiro, zvinoreva kuti iyo system haina kukwanisa kuiverenga nemazvo.

Kugadzirisa nyaya iyi, tevera matanho aya:

1) Dzvanya pagwaro rakarambwa wobva wadzvanya bhatani rekuti "Bata rutsigiro".

2) Iwe unozoendeswa kune email mutengi. Nyaya yacho ichatsanangurwa muchinyorwa. Tumira email, uye timu yedu yekutsigira ichakubatsira kugadzirisa dambudziko.

Kana iwe uine chero mibvunzo yasara, tarisa kune Ini ndinopasa sei kuongororwa? chinyorwa kana kubata timu yedu yerutsigiro kuti ubatsirwe.

Ndinoziva sei kuti kuongorora kwabudirira?

Unogona kutarisa chimiro chako pane menyu mukona yekurudyi. Kana mapepa ako ese atenderwa, unowana mucherechedzo wegirini padivi pechinhu che "Verification" menyu.

Zvakare, ese mapepa ako achawana iyo "Yaitwa" mamiriro.

Iwe zvakare uchagamuchira pop-up chiziviso uye email simbiso.

Ndinogona kuzivisa mberi?

Hapana chikonzero chekufanoongorora. Verification process ndeye otomatiki uye inowanzokumbirwa paunobvisa mari kubva kuBinomo account yako. Kana kuongororwa kwakumbirwa, iwe unowana chiziviso che pop-up, uye chinhu che "Verification" chinobuda pamenu.

Cherechedza. Mushure mekunge wagamuchira chikumbiro chekuongorora, iwe unogona kuita madhipoziti uye kutengeserana, asi haugone kubvisa mari kusvika wapedza ongororo.